Great Customer Service

[WaltB]

So if this is in the wrong forum feel free to move it.

After a lot of internal debate I purchased 2 low production, HTF, kinda spendy for me cars from Electric Dreams. They showed in a few days which their service is always quick. Anyway, when I opened them the "black" one was fine, the "white" one had some issues (assembly related).

I emailed Jason at ED and explained what was up and he very quickly sent me a replacement before the other could have possibly reached him. I'm not sure he had to do that but it was the smoothest most hassle free transaction I think I've ever had.

Service like that is not too common anymore and deserves a mention for sure. I know I will absolutely go back again, too much cool stuff in that store!

That's my story, Walt

PS; The un-named cars are sweet by the way! :auto-driving:

[nhdungeonracer]

Always good to hear of good experiences with companies :D
Thanks for sharing...

[FC47]

Jason and the crew are Johnny on the spot customer service attentive great.

You'll find all of the 'Dealers and Suppliers' who are in the ring here and play on the track with us are top notch :text-bravo:

[WaltB]

I don't doubt it. I'm making list at several places!

Walt